Stop 4B: The Accelerator — Customers (Part 2)
Somewhere back in time, I read a study which indicated that employee satisfaction is a six-month precursor of customer satisfaction. If you think about it, that statement makes sense especially if we...
View ArticleStop 10: What Do Millennials Want?
Fall graduation has happened and more Millennials will attempt to enter the workforce. They are a new breed of workers who have some very different perspectives and different ways of working. I teach...
View ArticleNever Worked a Day in her Life…
Can we say, “Politics?” Hilary Rosen appeared to be trying to attribute Ann Romney’s choice of work or “never worked a day in her life,” to the general perception of candidate Romney’s apparent lack...
View ArticleWomen Mentoring Men Mentoring Women
My good friend and colleague, Chip Bell, along with Marshall Goldsmith have just published a book about teaching leaders how to mentor. It is a great primer for how leaders can take off their...
View ArticleBuilding Business Relationships in the Workplace: What’s Gender Got to Do...
With the San Diego mayor’s sexual harassment charges splashed across the news, I couldn’t help but think about an article I wrote several years ago about gender in the workplace. So, here it is. When...
View ArticleWomen and Men Having Their All
The article, Why Men Can’t Have It All by @Richard Dormant, has had me thinking since it was published in the June/July 2013 issue of Esquire magazine. My new book, Women Driven to Success: You Can...
View ArticleIt is not 50/50 nor should it be
My husband is a much better cook than I am so he is the chef in the family. He doesn’t like to stand at the sink doing dishes so I do that chore. However, sometimes one of us is worn out after a day at...
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